The church phone that gets answered at 9 PM on a Saturday.
ChurchPack is a bilingual AI receptionist for churches and food ministries. She welcomes first-time visitors, takes prayer requests with care, and books pantry appointments with the intake form already filled in — every hour of every day.
Live demo line. Ask for service times, leave a prayer request, or say you need groceries — she'll walk you through it.
Need doesn't keep office hours.
Most church phones are answered Tuesday to Friday, nine to four, by whoever is closest to the desk. The calls that matter most come at every other time.
A family new to town calls to ask about service times. Voicemail. On Sunday morning they visit the church that picked up.
Many food pantries take appointments on a volunteer's personal number. If it isn't answered, a family doesn't eat that week — or shows up unscheduled and the line backs up.
Prayer requests and crisis calls don't wait for the office to open. They deserve a calm voice and an immediate path to a person.
The church line, the pantry line, the senior program line. A caller in need has to already know which one to dial.
What she handles on her own
Built from your service times, ministries, events, and staff — she only says what your church has told her to say.
First-time visitors
Service times, parking, kids' check-in, what to wear. Captures a name and number so the welcome team can greet them Sunday.
Prayer requests
Lets the caller finish, reflects it back, asks whether they want follow-up or privacy. Never offers counsel.
Food pantry appointments
Books the pickup slot and completes the intake record on the call. Returning families are recognized by phone number.
Senior food program
Explains the program, confirms age sixty and over, and queues the enrollment for your coordinator.
Donations and volunteers
Drop-off hours, the current wish list, volunteer shifts — with a text sent right after the call.
Messages for staff
Who it's for, what it's about, and a callback number — logged, not scribbled.
Benevolence requests
Captures the need and routes it to your team the same day. She never quotes amounts, eligibility, or timelines.
Crisis calls
Stops the script, gives 988 and 911, and offers to connect the caller to the pastor on call immediately.
Spanish
Bilingual greeting. The moment a caller speaks Spanish, the whole call is in Spanish.
Pantry day without the clipboard.
The bottleneck on a drive-up pantry morning is the intake form. ChurchPack moves it off the driveway and onto the phone call that booked the appointment.
Today
- Family calls the pantry cell phone — if it's answered.
- Pulls up. Volunteer hands a paper form through the window.
- Family fills seventeen fields in the car.
- Volunteer collects it, reads the handwriting, files it.
- Someone types the stack into the food bank report later.
With ChurchPack
- Family calls. Mariah asks the form's questions one at a time — name, address, household by age, and the optional reporting questions.
- She books a Tuesday or Friday slot and texts the document checklist.
- Family pulls up and gives their name.
- Volunteer opens the record on a tablet, verifies ID, captures the signature and bag weight.
- The food bank report row is already written.
What she doesn't do: decide eligibility, ask for income, or discuss anyone's situation. Those stay with the people at the window.
Live in about a week
We learn your church
Service times, ministries, events, staff, giving, and your pantry intake form. A 20-minute call and a copy of what you already hand out.
We build and you test
Your staff call the receptionist and try to break her — first-time visitor, prayer request, pantry intake, Spanish, a crisis call. We adjust until it sounds like your church.
Your number goes live
Forward your existing line or port the number. Callers dial what they always have. Every call shows up in one place with a next step for a person.
Ministry pricing, month to month
No contract. Cancel any month. Setup is included.
ChurchPack Starter
One phone line — the church office or the pantry line.
- 24/7 bilingual receptionist
- Visitors, prayer requests, messages, giving info
- One calendar (pantry pickups or pastoral care)
- Intake questions written to the family record
- Crisis routing to the pastor on call
- Call summaries with a next step
ChurchPack Growth
The whole outreach operation — church line plus food ministry.
- Everything in Starter
- Up to three calendars — pantry, senior program, pastoral care
- Confirmation and reminder texts, reschedule by reply
- Tablet check-in form with signature and bag weight
- Food bank report rows written automatically
- Web chat and Facebook/Instagram messages answered too
Nonprofit food ministries: ask about billing the pantry line to the 501(c)(3) so it's grant-eligible.
Questions pastors ask
Does she say she's an AI?
Yes. If anyone asks, she says plainly that she is the church's AI receptionist and that a person will follow up. She never pretends to be a staff member.
Can she fill out our pantry intake form?
Yes. Every question on your form is asked on the phone and written to the family's record before pantry day. At the window a volunteer verifies ID, captures the signature, and enters the bag weight on a tablet. If your form has an income line, we recommend keeping that at the window.
What happens on a crisis call?
She stops the normal script, gives the 988 Suicide and Crisis Lifeline and 911, and offers to connect the caller to the pastor on call right away. Benevolence requests go to your team; the AI never decides them.
Does she speak Spanish?
Yes. The greeting is bilingual and she switches fully to Spanish the moment a caller does — including the pantry intake.
Do we have to change our phone number?
No. Most churches forward their existing line, or port the number so it stays the same forever. Callers dial what they've always dialed.
Who sees the call records?
Only the staff and volunteers you give access to. Prayer requests marked private are visible to the prayer team lead only.
Hear her before you decide.
Call the demo church and ask for a pantry appointment. Say you're new in town. Leave a prayer request. Then imagine it's your number.